RI: 401-522-5200
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Free IT Security Audit & Evaluation (a $500 value) and Half Off Your First Month of Service

Where Technology Meets Dedication

Cybersecurity, cloud productivity & hybrid work

Stay protected, connected & scalable

Specialized IT for small & mid-sized businesses

Where Technology Meets Dedication

Cybersecurity, cloud productivity & hybrid work

In Business Since 2002

IT Support RI has been providing superior IT Support since May of 2002.

Our main headquarters is located in North Smithfield, RI, minutes away from the highway. We service and respond to businesses throughout RI, MA, and CT. We employ local and remote technicians all along the East Coast. We are known across Southern New England as a premiere IT Support provider.

Locally Owned & Operated

IT Support RI has been locally owned and operated by the founders since the start.

Founders and CEOs, Nick Bernfeld and Paul Riendeau are regularly involved with the business on a daily basis. They meet with clients and other business owners in the area to discuss management techniques and strategies for growth. We help our partners use technology to succeed and grow.

Elizabeth Dulude

Owner, Office Administrator, Wright’s Dairy Farm

When I first called IT Support RI, I was in dire need of help. I use wireless tracking to keep tabs on my livestock here at the farm. I had a surge and when my network went down, everything stopped. Paul came to my rescue and setup a new wireless network with a better range that reaches from my office to the barn. He also put in battery backups on all my PCs and network equipment in case this happened again.

Since then, I have had my systems upgraded and expanded my farm. Paul’s team has been with me each step of the way. If there is anything “techy” that I need, I know who to call. They are so fast to fix my computers and extremely helpful with any questions I have. I have never had a service provider care so much about the health of my business. With all the new security threats out there, I know my network is in good hands.

Raymond Angell

Owner, Manager, L. Sweet Lumber

We first dealt with IT Support RI many years ago and have continued to do business with them ever since. Nick, as well as his staff, have been problem-solvers and our go-to company for computer hardware, software, and other IT needs. Highly recommended.

Security Oriented

Our company is security oriented with all technicians required to pass annual background checks and maintain HIPAA certifications. Every backup we setup is encrypted, both locally and in the cloud. We help our clients incorporate safe practices within their business by providing Acceptable Use Policy (AUPs) templates. Also, we educate clients on why such measures are needed to keep them (and their business) safe.

Dedicated Professionals

All our clients not only receive support from an entire team of professionals but also their own “Account Manager”. This person is their direct contact for special requests, questions, and projects. Our focus is quality support with a personal touch.

Rapid Response

Stop waiting days (or even weeks) to get in touch with someone. We are available during normal business hours or on call for emergency service if needed. Our team consists of all local technicians in the US, so no more calls overseas. We can solve your issues remotely, over the phone, or onsite.
About Our Team

IT Support RI is an IT service and consultation company that focuses on quality support with a personal touch.

What makes us different is that we pride ourselves on our dedication to our clients and the rapid response time in which we resolve their IT issues. We firmly believe in preventing IT problems and solving them quickly should they arise. We love all things IT and everyone within our business has a passion for technology, which reflects in our work and service.

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