Co-Managed IT | Worcester, MA
Proudly serving Worcester since 2002
IT Support RI is your trusted local co-managed IT company in the Worcester, MA area. You can count on us to meet the important criteria to consider when choosing a co-managed IT support and services provider. Contact us today!
Why IT Support RI?
Dedicated IT Consultant
We assign your company a dedicated IT consultant. This way you have someone that knows your IT needs inside and out.
Onsites Included
Onsite service calls are included with our service plan. With us, you won’t pay extra when a technician is dispatched to your location for a service call.
Never Outsourced
We support our economy and only employ and dispatch local technicians.
All Inclusive Support
Our service plans include remote and onsite support during business hours. This helps you to budget your IT expenses easily.
Looking for more info?
Call us at 401-566-4242
You can also fill out the form.
Choosing the right Co-Managed IT partner
As modern technology continues to evolve, it also becomes more and more expensive to acquire and manage. Between needing the latest hardware and software, acquiring licenses, and the experts you’ll likely need to implement and manage the technology, the cost can be overwhelming.
Many SMBs make the mistake of trying to manage their IT infrastructure all on their own, only to realize it’s still costing a lot of money and robbing them of precious time to focus on the success of their business. If this sounds like you, you should consider partnering with a managed service provider to handle the challenges with your IT infrastructure. But not all managed service providers are the same. There are important things to consider when choosing a co-managed IT partner for your business.
Expertise
IT experts are expensive, and this is the #1 reason why getting a co-managed IT company can be beneficial. When you partner with IT Support RI, be assured that the moment you call our IT helpline there is an expert who is ready to answer your questions and help you fix IT issues. You will have a fleet of certified IT engineers just a phone call away.
Trusted Advisor
Our expert team doesn’t just answer your call and help you to fix IT issues, we’re also here to give you recommendations about how you can improve your infrastructure. We have partnerships with some of the world’s leading manufacturers and are authorized to resell, implement, deploy, and support their products and services.
Proactive
A co-managed IT company should be active, attentive, and hold responsibilities. We treat our clients’ businesses as they were our own. We pro-actively monitor their system 24×7 for any updates, malicious activities, or configurations that needs to be adjusted.
Cost-Effective
IT Support RI offers services that you can reliably budget for, and solutions that can be customized for your unique needs. You can save a lot of money on purchasing IT hardware and software by leveraging the power of our cloud, data centers, servers, and network infrastructure.
IT Support RI’s co-managed IT support plans offer flexible coverage after hours, on weekends, and for vacation coverage. We can also help you with special projects or execute tasks on demand.
We work unobtrusively and help your business maximize your budget, improve operational resilience, boost productivity, leverage modern technology, and improve user satisfaction. Contact us today!
We were impressed from the first moment they responded to our request for a proposal. They quickly familiarized themselves with our needs, software, layout, and demonstrated an immediate understanding of the challenges that we were facing.
I’ve worked for various non-profit organizations, and IT always seems to be an area where we struggle because of resources we have available. Since we started working with IT Support RI, there’s never a blip in our services. They’re always right on target and they’re a pleasure to work with
Start focusing on your business, not your IT problems.
Why Choose Us For Your
Co-Managed IT Support?
Dedicated IT Consultant
We assign your company a dedicated IT consultant. This way you have someone that knows your IT needs inside and out.
Rapid Response - 15 Minutes or Less
We will have a qualified technician responding to your IT problem within 15 minutes or less, GUARANTEED. You can submit a service request via email, chat, or phone and someone will be ready to help you ASAP!
Local Team, Never Outsourced
Many IT businesses only have a few local technicians on staff. That means you might be transferred to their “outsourced” HelpDesk team….in India. We believe in supporting our local economy! That is why we employ and dispatch local technicians. Our team utilizes technology to focus on computer tech support for clients all over Rhode Island, southern Massachusetts, and eastern Connecticut.
All Inclusive Support
Our service plans include remote and onsite support at no additional charge. This way, you can budget your IT expenses easily without having to worry about being charged for each separate service call.
