by Leeanna Raposo | Feb 28, 2018 | Articles
What happens if there’s an IT issue and you need immediate assistance? How long can you wait before your business is dramatically affected by the downtime? Many businesses have standard operating hours. But what about yours? Are you a retailer open until 11PM daily?...
by Leeanna Raposo | Feb 15, 2018 | Articles
Whenever I work with the sales team of any organization, there is one specific question I like to ask that will tell me how skilled their salespeople are and how good their training has been. I always make sure to ask the question in a private setting. “I have spoken...
by Leeanna Raposo | Feb 14, 2018 | Articles
Many IT support companies stress the importance of backups in any business. Think about the old saying, “don’t put all your eggs in one basket”. This phrase is the best when describing anything that is severely important to your day to day operations. Every business...
by Leeanna Raposo | Feb 8, 2018 | Articles
Are you a fan of Amazon’s smart home devices? Do you love having Alexa readily available to help you? Your home is one step closer to being filled with Amazon products. Recently, Amazon released its newest smart home device—the Cloud Cam Indoor Security Camera. You...
by Leeanna Raposo | Feb 1, 2018 | Articles
In a world of rampant cybercrime, hackers thrive on the blind faith of their targets. Despite high-profile digital security breaches showing up in the news nearly every week, most people assume they’re safe from attack. The thinking goes that while Fortune 500...
by Leeanna Raposo | Jan 31, 2018 | Articles
Phishing scams are becoming increasingly difficult to spot. Previously, these scams were emails full of grammatical errors, misspelled words, and threats or ultimatums about your account. Overall, they just didn’t look very authentic. Unfortunately, these “phishers”...