Rhode Island IT Support Company

IT Support Done Right!

The modern business can’t ignore that their computers run their business. Manufacturers process payroll and HR through their computers. Medical offices house reams of patient data in digital filing cabinets. Nonprofits rely on donor records in their CRMs, and service-based small businesses manage their team’s logistics through portals. Every business knows that business can’t continue efficiently when the computers are down.

IT Support RI is here to help your business reach your efficiency and effectiveness goals with both long-term support and planning or one-time revolutionary upgrades.

Schedule a meeting with us or give us a call (401-684-2228) and get your IT under control today!

Solve Your IT Challenges Today.

Schedule your introductory meeting with IT Support RI by filling out the form below, or call us at 401-684-2228.

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How Can We Solve Your IT Challenge?

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Planning for Your Company’s Future

The best time to solve IT issues is before they start. IT Support RI is more than just a vendor. We’re your partner in creating robust plans for all of your on-premises, cloud, and hybrid computing needs. We’ll set you up with a dedicated team, with just one point of contact who’ll make sure your team is available whenever your business could be more effective. Our team monitors your servers and systems 24/7 and proactively alerts you to issues and solutions. Finally, we don’t nickel-and-dime you. You’ve got enough to worry about without having to worry if having one of our team come to your business will cost more or if fixing a minor issue will lead to a huge upfront cost. Our technicians will solve your issues with your all-inclusive IT support plan at no additional cost.

Experienced IT Experts

Your company’s technical needs are ever-changing, and the need for ongoing support has never been greater. With experience across medical, retail, agriculture, and industrial businesses, IT Support RI has certified technicians that can make sure your company’s IT infrastructure is ready for the technology needs of the future.

What’s Your IT Challenge?

Vendor Support

We’ll take dealing with all your IT and computing vendors off your hands. Your dedicated account manager will work directly with your vendors, solving problems, getting the most from your services, and freeing you up to do your organization’s hard work.

The #1 Managed Service Provider in Rhode Island

IT Support RI has been one of the fastest growing IT firms in the country for years, showing that our team is able and ready to help with the IT needs of your business.

In 2021, we are proud to have been ranked the #1 Managed Service Provider in Rhode Island and the #10 Provider in the country by the Channel Futures MSP 501, the definitive listing of the most influential and fastest-growing providers of managed services in the technology industry.

IT Support’s team backs their rankings with certifications from across government agencies and the IT partners we work with every day. We’re proud to be certified by:

Hire Image for background checks,
HIPAA for developing and implementing compliant systems,
The FBI InfraGard partnership for protecting critical US infrastructure,
The Department of Homeland Security’s cybersecurity certification,
The Rhode Island Joint Cyber Task Force’s certification for identifying and responding to critical threats,
And ConnectWise for implementing and managing their products like Automate.

Since 2002, our dedicated team has been focused on making IT Support RI an integrated member of your team. We’ll always explain what needs to be done, and we’ll always give you the knowledge and support you need to make the right decision for your business.

Hear It from Businesses Like Yours!

IT Support RI’s customers themselves are the best way to see how IT Support RI helps businesses of all types and sizes make the most of their technology. Our team makes sure that we solve your issue quickly, effectively, and the first time, acting as a partner with your team rather than a vendor hired by your team.

He reviewed our entire operation and formulated a plan for our needs. He prioritized them so we could systematically improve our entire system. Now I don't worry about proper backups, hardware or software issues, virus and malware protection, or compliance with new government regulations. They are on top of it. I was (and still am) impressed by the level of care IT Support RI provides. How quickly they learn the software, we have that is specific to eye care. They have become an essential partner to us, and I would wholeheartedly recommend them to anyone who needs IT services. They respond quickly and fix the problem the first time. We have now used Nick and his team for four years. We consistently experience an outstanding level of service and dedication from Nick and his entire team, no matter how big or small the problem is. I could not recommend a better IT support company.

After a few Google searches, I found IT Support RI. I called and scheduled an onsite evaluation. I was so impressed with the professionalism and considerate attitude of Paul, Nick, and the team that I decided to take them on. They worked with my tech guy to transition into their maintenance plan. When it came time to clean, update, reprogram and reconfigure the registers, networks, and servers at all my stores, a team of six techs, including Nick and Paul, were on call and ready to work. They worked with us to do it after our stores closed to avoid any business downtime. For the past year, any speed bump I have run into with technology, I have had IT Support RI there to take control and get me out of a jam…. I know how to run my business, and they know how to run my technology. I personally recommend that any business looking to get their IT under control to contact IT Support RI.

In late 2014, our business was looking to improve the speed of accessing computer data between our showroom and headquarters locations. Around that same time, a business associate referred us to IT Support RI, knowing it would be a perfect fit for our growing business and network…. They provide excellent customer support, and I am always confident that when I have an IT issue, I'm only one email away from assistance. Someone gets back to me very quickly, and I never have to worry that I am going to lose productivity or experience computer downtime. I just email the support team, and the experts take over. Working with IT Support RI goes beyond just getting help when you're in IT trouble. Working with the team at IT Support RI has exceeded our expectations.

Get Your Company's IT Support Right!

When you’re ready to make your company work more efficiently and effectively, IT Support RI is ready to become your IT partner. Schedule your introductory meeting now!

By submitting the form above your agreeing to the conditions detailed in our privacy policy.