IT Support RI for Small Businesses
Working With Small Businesses Across RI, MA, and CT
Are you frustrated by the IT guy who doesn’t call you back?
Does your IT technician focus on providing quality support with a personal touch? We have a passion for technology, which reflects in our work and service!
Why Do Small Businesses Choose Us?
Schedule an Assessment!
Contact us today!
Frequently Asked Questions
What types of businesses are a good fit for your managed IT services?
IT Support RI is a best fit for small to mid-sized businesses that rely on computers, cloud apps, and cybersecurity to run daily operations.
Typically, that means teams with 10+ employees, multiple workstations, compliance requirements, or multi-site/remote staff.
Which industries do you typically work with?
We commonly support professional, compliance-minded, and operationally complex organizations.
Examples include healthcare practices, insurance agencies, manufacturers, engineering firms, law firms, accounting/CPA firms, logistics companies, and other B2B office environments.
What information should I have ready before contacting you?
A few basics help us give you an accurate answer quickly.
Helpful details include:
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Number of employees/users and locations
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Whether you have servers, Microsoft 365/Google Workspace, or line-of-business apps
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Any compliance requirements (HIPAA, CMMC/ITAR, PCI scope, etc.)
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Current IT setup (in-house, incumbent MSP, or “break/fix”)
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Biggest issues (slow systems, security concerns, downtime, support delays)
Can you take over from an existing IT provider?
Yes, IT Support RI can transition you from an MSP, internal IT, or a break/fix model with a structured onboarding process.
The goal is a smooth handoff with minimal disruption, clear documentation, and improved response and security outcomes.
Do you offer co-managed IT for companies with internal IT?
Yes, co-managed IT lets your internal IT team stay in control while IT Support RI provides extra coverage, tools, and specialized expertise.
It’s ideal if you need escalation support, 24/7 monitoring, cybersecurity operations, or extra hands for large projects.
Scott McGee
Cloud Backup
Online cloud backups keep your precious data safe, by sending it to our off-site servers. We can back up everything from disks to entire servers, and recover anything you need, including files, folders, applications, or even an entire system, quickly and easily. Using a local and offsite backup method is key to it’s success.
New Server Installs
Your server is the heart of your network, and it needs love and care. We can install new servers, and migrate from an old server to a new one, without affecting your day-to-day running. We even offer after-hours installation and migration.
Cloud Antivirus
Cloud-based antivirus protection offers convenience thanks to centralized management, simpler deployments, and less reliance on your hard-working team. Our solutions let you browse and work online without having to worry about the dangers that await the unwary.
IT SUPPORT RI
Ready To Get Your IT Under Control?
See what other Small Businesses in Southern New England are saying about us…
Marc Pincince
President & CEO, Nation Wide Construction Corporation
Melissa Escobar
Owner and Physical Therapist, Complete Body Physical Therapy
Laura Davis
Payroll Expert, dSi Payroll
IT Support RI has always been there for us. It is very important, given our growth to really make sure that the security is there and to have the dependability of being able to call anytime and know someone is available. Response from IT Support RI is always immediate. That’s key for us, knowing that we have the ability to keep going if something happens.
Ken Thompson
Owner, Lezaola Thompson Insurance
Rhode Island’s One Stop Shop For All Your Technology Needs
Not ready just yet? Get our free book!
IT Free Fall:
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Is Your Computer Support Guy Giving You the “Runaround”?
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Why Choose Us?
4 Big Reasons Why Businesses In Rhode Island Outsource Their Computer IT Support To Us
15 Minute Guarantee
Professional Team
Locally Operated
Productivity
About Our Team
About Us
IT Support RI is one of Rhode Island’s most respected IT and consultation companies, and we pride ourselves on not just being experts in our field, but also on the dedication we show to our clients and the rapid time frame in which we respond to and resolve their IT issues. Our team loves all things IT, and everyone within our business has a passion for technology, which reflects in our work and service.
IT Support RI currently services a variety of manufacturers. We offer managed IT maintenance, anti-virus protection, data backup plans (including local and cloud backups), new hardware including desktops, laptops and networking equipment, and flat-rate service plans to all of our clients. Standing behind all of our work and, in the rare event that a client is unhappy, we work with them to come to a solution that works for both parties.
As a company, we try to enrich the lives of not only our clients and employees, but also our community. This is why we participate in worthy causes, such as Connecting for Children and Families’ “Make Tracks for Kids”, a 5K race to raise money for Woonsocket families as well as donations to local charities like “Big Brothers Big Sisters of Rhode Island”.