You're Not Alone! A recent stream of Reddit comments emerged detailing a series of poor tech support customer service experiences. While I typically try to stay clear of Reddit and its gang of chronic whiny-pants commenters, I scrolled through a few, you know, for...
A Powerful Lesson For Every BusinessIn recent months, the alarming cybersecurity breach turned ransomware attack at Change Healthcare, the health care payment-processing company under the health care giant UnitedHealth Group, has thrown a spotlight on a chilling...
Is Free Really Free? - Too Good To Be True Deals Are Often ThatAs a business leader, you’re always looking for ways to increase revenue, cut expenses and grow your bottom line. Implementing AI tools, shopping services and running a more efficient operation are great...
Signs of Poor Tech Support and How To Choose The Right IT PartnerIf you’re serious about growing a successful, profitable business in 2024 and beyond, there’s no room for pass-the-buck tactics – especially when it comes to IT support. The efficiency of your IT team...
Protect Your Business by Adopting a Zero-Tolerance Policy For Security!Steve Wozniak was asked in an interview what he would have done differently if he had been Apple’s CEO instead of Jobs. He said he would have been “a lot nicer to people,” but then quickly added...
The Rules and How to Participate!IT Support RI is proud to announce our 2024 Referral Program! From June 1st to July 1st you can earn unlimited entries in our drawing for a new $1,300 11-piece set of TaylorMade RBZ Golf Clubs by simply referring new clients to IT...