Backup & Disaster Recovery Solutions for Boston Businesses
Protect every file, minimize downtime, and recover fast. We give Boston-area companies encrypted backups and a tested recovery plan so a failure, breach, or disaster never becomes a business-ending event.
Schedule a Free Backup & Recovery Evaluation
Tell us about your setup and we'll review where your data lives, how it's protected, and how fast you could recover. No obligation.
We'll follow up promptly to schedule your evaluation. Your information is never shared.
Data Protection That Keeps Boston Companies Running
Backup and disaster recovery is what you rely on when something goes wrong with your data. We provide backup and disaster recovery solutions to companies throughout Greater Boston and eastern Massachusetts, helping you build a recovery plan and implementing the hardware and software that makes that plan real.
We're a locally owned managed IT partner that has supported businesses across the region since 2002. Our technicians are US-based and dispatched from our Rhode Island headquarters, so you get real people who know your systems instead of an overseas call center.
Talk to a Recovery Specialist
Get a straightforward look at your current backup posture and what a resilient recovery plan would look like for your business.
Get in Touch Call 401-522-5200
What Happens to Your Boston Business if the Data Disappears?
Servers fail. Laptops get lost. Ransomware locks files in seconds. The real damage isn't the incident itself, it's the downtime, lost revenue, and scramble that follow when there's no tested way back. These are the gaps we close.
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Backups that were never testedA backup you've never restored from is a guess, not a safety net.
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Downtime that stops the businessEvery hour offline stalls billing, orders, and client work.
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Ransomware with no clean recovery pointWithout off-site copies, an attack can force an impossible choice.
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Unclear ownership when disaster strikesNo plan means no one knows who does what, or in what order.
How IT Support RI Works with Local Businesses
A quick look at how we protect your data and get you back online fast.
A Complete Backup & Recovery Program
Not just a nightly copy job, a managed program built to protect your data and prove it can be restored.
Automated, Encrypted Backups
Scheduled backups of your critical systems, encrypted at rest and in transit.
- Local and cloud copies
- Retention tuned to your needs
Rapid Recovery & Failover
Get systems back online quickly with a recovery process built to minimize downtime.
- Clear recovery objectives
- Priority order for restoring systems
Tested Recovery Plans
We build and regularly test your disaster recovery plan so it works when it counts.
- Documented, step-by-step runbook
- Restore verification
Ransomware Resilience
Off-site, immutable-friendly copies give you a clean point to restore from after an attack.
- Recovery points that predate infection
- Security-first backup design
Cloud & Server Protection
Coverage for on-prem servers, virtual machines, and cloud workloads alike.
- Physical and virtual systems
- Microsoft 365 and cloud data
Ongoing Monitoring & Reporting
We watch every backup job and act on failures, so a silent problem never becomes a crisis.
- Backup success verification
- Proactive issue resolution
The Difference Between Hoping and Knowing
Plenty of businesses treat backup as a checkbox: software is installed, a job runs overnight, and everyone assumes it works. That assumption holds right up until the day you actually need to restore, and then the gaps appear.
A proactive program flips that. Backups are monitored, recovery is tested, and you know your recovery point and how long a restore takes, before an emergency, not during one.
Two Ways to Handle Data
DIY Backups vs. a Managed Recovery Partner
Off-the-shelf backup tools can copy data, but they don't watch it, test it, or restore it for you at 2 a.m. A managed partner owns the whole outcome.
Here's the difference when something actually goes wrong.
DIY / Unmanaged
- Nobody notices when a backup silently fails
- Restores are untested until the emergency
- You're on your own during downtime
- No clear recovery time or data-loss limit
Managed by IT Support RI
- Every job monitored, failures acted on fast
- Recovery tested and documented in advance
- A US-based team on it with industry-leading response time
- Defined recovery targets you can rely on
24/7/365 Maintenance
Your business runs on technology. We keep it under control with continuous monitoring, updates, and patching so backup and recovery stay healthy.
Rapid Response
Stop waiting days to get technology fixed. Our US-based technicians deliver an industry-leading response time and resolve issues remotely, by phone, or on-site.
Dedicated Professionals
Every client gets support from a full team plus a dedicated account manager, your direct contact for requests, questions, and projects.
All-Inclusive Plans
Stop guessing at your IT budget. Our managed plans cover backup service during business hours with reasonable rates if you ever need after-hours help.
Security Oriented
Technicians pass background checks, backups are encrypted locally and in the cloud, and we help you adopt safe practices with clear policies.
Local & Regional
Locally owned and dispatched from Rhode Island, supporting Greater Boston and the surrounding region with people who know the area.
A Backup Partner That Knows the Region
We've protected data for organizations across Massachusetts, Rhode Island, and Connecticut for more than twenty years.
That means practical recovery planning built around how businesses in Greater Boston actually operate.
Locally Owned
An independent, owner-led company, not a national chain routing you through a ticket queue.
Real People, Fast
Reach a US-based technician who knows your environment, not an overseas call center.
Proven Track Record
Two decades of keeping regional businesses backed up, recoverable, and running.
Redundant by Design
Encrypted copies both on-site and in the cloud, so a single failure never takes you offline.
Tested Recovery
We don't just make backups, we prove they restore before you ever need them to.
Personal Service
A dedicated account manager and a team that treats your uptime like their own.
Getting Protected Is Straightforward
Four steps from uncertain to fully backed up and recoverable.
Evaluate
We review where your data lives, how it's backed up today, and where the gaps are.
Plan
We design a backup and recovery plan with clear targets for how fast you can be back online.
Implement
We deploy encrypted local and cloud backups and put the recovery runbook in place.
Monitor & Test
We watch every job and regularly test restores so your recovery is always ready.
Backup & Disaster Recovery FAQs
Answers to what Boston-area businesses ask most about protecting and recovering their data.
Backup and disaster recovery (BDR) is the combination of copying your data to safe locations and having a tested plan to bring your systems back online quickly after an outage, hardware failure, ransomware attack, or natural disaster. For Boston-area businesses, the risk isn't just losing files. It's the hours or days of downtime that stop billing, orders, and client work. A proper BDR strategy protects your data and gives you a clear, practiced path back to normal operations.
A backup is a copy of your data. A disaster recovery plan is everything that surrounds that copy: where it lives, how often it runs, how fast it can be restored, and who does what when something goes wrong. Plenty of companies have backups that have never been tested and quietly fail when they're needed most. We build both halves so your data is protected and your recovery is proven.
We deliver an industry-leading response time. Our US-based team works to minimize downtime and keep you productive, resolving issues remotely, over the phone, or on-site depending on what the situation calls for. Because we monitor systems continuously, we often catch problems before they turn into an outage.
Yes. Every backup we implement is encrypted, both locally and in the cloud. Our technicians pass background checks and follow security-first practices, and we help you put safe habits in place across your team so your recovery data stays protected.
Yes. We're a locally owned managed IT and cybersecurity company serving businesses across Greater Boston and eastern Massachusetts, along with Rhode Island and eastern Connecticut. Our team has supported organizations in the region since 2002, and we dispatch technicians rather than routing you to an overseas call center.
With encrypted, off-site copies of your data and a tested recovery plan, ransomware becomes a recoverable event rather than a catastrophe. Instead of weighing whether to pay, you restore from clean backups and get back to work. We design your backup schedule and retention so you always have a recovery point that predates an infection.
Don't Take Our Word for It, Take Theirs
Real businesses that trust IT Support RI to keep their systems running.
Nick came into our office for an eye exam and discovered our server had been down for almost two weeks, causing us severe difficulties. He assured us he could have us back up and running in 48 hours, and true to his word, his team quickly got us running again.
Now I don't worry about proper backups, hardware or software issues, virus and malware protection, or compliance. They are on top of it. They respond quickly and fix the problem the first time. We've used the team since 2012 and consistently experience an outstanding level of service.
We realized the tech we'd relied on for years was no longer enough for the computers and network at all my locations. After some searching, I found IT Support RI and scheduled an onsite evaluation. I was so impressed with the professionalism of Paul, Nick, and the entire team that I decided to take them on.
When it came time to update and reconfigure the registers, networks, and servers at all my stores, a team of techs was ready and worked after hours to avoid downtime. For any speed bump with technology, I've had IT Support RI there to get me out of a jam.
Make Data Loss a Non-Event for Your Business
Get encrypted backups, a tested recovery plan, and a US-based team watching your back. Start with a free evaluation.