Disaster Recovery & Business Continuity for Boston Businesses
When a cyberattack, hardware failure, or natural disaster strikes, every minute of downtime costs your Boston business money. We build and manage the backup and recovery plans that keep you running.
Schedule a Free IT Evaluation
Tell us about your business and we'll review your current backup and recovery posture — no cost, no obligation.
A dedicated consultant will follow up promptly. Your information is never shared.
A local disaster recovery partner for Boston businesses
Does your business have a plan if a cyberattack, fire, flood, or hardware failure takes your systems offline? Business continuity planning means preparing for any event that could disrupt your technology or operations — and a solid disaster recovery (DR) plan is the backbone of that preparation.
IT Support RI has helped organizations across Rhode Island, Massachusetts, and Connecticut stay resilient since 2002. From downtown Boston to the surrounding metro, we design, document, and manage the recovery strategy that keeps your business moving when the unexpected happens.
Talk to a recovery specialist
Get a clear, honest assessment of your data backup and continuity readiness from a team that answers the phone locally.
Contact Us Today Call 401-522-5200What happens to your Boston business if the systems go down tomorrow?
Unplanned downtime is expensive, and the causes are more common than most owners think. Without a tested recovery plan, a single incident can halt operations for days.
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Ransomware and cyberattacksEncrypted or stolen data can shut down operations and expose sensitive information in minutes.
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Hardware failure and data lossAging servers and drives fail without warning, taking critical files with them.
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Fire, flood, and physical disastersOn-premises equipment is vulnerable to events that no amount of local backup alone can survive.
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No plan, no roles, no rehearsalWhen nobody knows who does what during an outage, recovery is slow, chaotic, and costly.
Meet the team behind your recovery plan
A quick look at how IT Support RI protects Boston-area businesses from downtime and data loss.
The right recovery approach for your business
There is no one-size-fits-all plan. We help Boston businesses choose the disaster recovery strategy that fits their operations, budget, and risk tolerance.
Data Center Disaster Recovery
A facility designed for maximum protection and operational readiness, including physical building security.
- Hardened, secured infrastructure
- Best for high control needs
Cloud-Based Disaster Recovery
A cost-effective alternative where records are securely managed off-site by an external provider.
- Lower cost than on-premises
- Frees up internal resources
Virtualization Disaster Recovery
Virtual servers can be restored quickly when the right infrastructure is in place, enabling much faster recovery times.
- Faster, more flexible recovery
- Reduces reliance on physical gear
Disaster Recovery as a Service
Outsource major continuity tasks to a DRaaS provider for network monitoring, immediate failover, and fast response.
- Continuous monitoring
- Immediate failover
Backup & Data Protection
Automated, monitored backups that establish security safeguards so your data can be restored after any loss event.
- Protects against unauthorized access
- Restorable in a loss event
Business Continuity Planning
A documented plan that assigns roles, sets priorities, and defines manual processes to keep critical operations running.
- Clear roles and responsibilities
- Documented priorities and dependencies
The real value of a disaster recovery plan
The main advantage of a disaster recovery plan is preventing interruptions in order to limit costs to your business. Organizations create a contingency plan so critical operations persist and impacted systems are restored efficiently.
A DR plan outlines how to back up data during a loss event — such as a cyberattack — and establishes safeguards that protect sensitive business information from unauthorized access. Planning ahead keeps you ready to act instead of scrambling.
Unprepared vs. prepared
What sets our disaster recovery service apart
We're not a faceless vendor. We're a local team that documents your plan, manages your backups, and answers when you call.
Working with a managed service provider to develop your continuity strategy — and to understand your crucial vulnerabilities — is the smart way to prepare for disaster recovery.
Going it alone
- Backups that are never tested until it's too late
- No documented roles when disaster strikes
- Overseas help desks that don't know your setup
- Surprise charges for every service call
Partnering with IT Support RI
- Monitored backups with a tested recovery process
- A documented plan with clear responsibilities
- Local, US-based technicians who know your environment
- All-inclusive support with predictable budgeting
Dedicated IT Consultant
We assign your company a dedicated consultant who knows your IT needs inside and out.
Onsites Included
Onsite service calls are included with our service plan — no extra charge when a technician is dispatched.
Never Outsourced
We support our economy and only employ and dispatch local, US-based technicians.
All-Inclusive Support
Remote and onsite support during business hours, so you can budget your IT expenses with ease.
Industry-Leading Response
Fast, efficient response gets a qualified technician working on your issue quickly to minimize downtime.
Trusted Since 2002
More than two decades protecting businesses across RI, MA, and CT — including Greater Boston.
Disaster recovery support for Boston and beyond
Our technicians use technology to deliver responsive IT support to clients throughout Rhode Island, southern Massachusetts, eastern Connecticut, and the Greater Boston area.
Wherever your business is located, you get a plan built around your operations and a team that treats your uptime like its own.
Local Presence
A New England team that understands the businesses and risks in the Boston metro.
Rapid, Responsive Service
Industry-leading response time means help is on the way the moment you need it.
Documented Plans
Your recovery strategy is written down, tested, and kept current — not left to memory.
Proactive Monitoring
We watch for trouble so small issues never become full-blown disasters.
Data Security Focus
Backups and safeguards designed to keep sensitive information protected.
One Point of Contact
A dedicated consultant who owns your account and knows your systems.
Building your recovery plan in four steps
A comprehensive plan should be thorough and rehearsed. Here's how we get your Boston business prepared.
Assess
We review your systems, identify crucial vulnerabilities, and map what needs to be protected first.
Plan
We assign responsibilities, set priorities and dependencies, and define an alternative location and manual processes.
Implement
We put backups, safeguards, and recovery infrastructure in place across your environment.
Test & Maintain
We rehearse the plan and keep it current so it works the moment you actually need it.
Disaster recovery & business continuity FAQs
Answers to what Boston businesses ask us most.
Business continuity is the broader practice of preparing for any event that could disrupt operations, keeping critical functions running throughout. Disaster recovery is the part of that plan focused specifically on backing up and restoring your technology and data after an incident. You need both, and they work together.
Recovery speed depends on the plan we build with you — options like virtualization and DRaaS enable much faster recovery times. IT Support RI is known for an industry-leading response time, so remediation starts fast and your downtime stays as short as possible.
Yes. IT Support RI serves clients throughout Greater Boston and across Rhode Island, Massachusetts, and Connecticut. Our US-based technicians are dispatched locally from North Smithfield, RI — never outsourced overseas.
We help you choose among data center disaster recovery, cloud-based recovery, virtualization recovery, and Disaster Recovery as a Service, plus monitored data backup and full business continuity planning. We recommend the approach that best fits your operations, budget, and risk tolerance.
A plan is only as good as its last test. We rehearse your recovery process and review it regularly — and whenever your systems, staff, or priorities change — so it performs reliably when a real event occurs.
We're a locally owned and operated team that has served New England since 2002. We employ and dispatch our own US-based technicians and assign you a dedicated consultant — your support is never handed off to an overseas help desk.
Back up and running in 36 hours
"The one that stands out most is when we had a security incident. I found out at 4:00 in the morning on a Friday, and within hours a team from IT Support RI was on-site helping me discover what had happened and how to fix it. Within 36 hours, we were back up and running — people I tell in the industry can't believe how quickly we recovered. Working with a managed services organization covers gaps no single person can. I highly recommend IT Support RI for all your technical needs."
Ready to get prepared?
Schedule a free evaluation and see exactly where your backup and recovery readiness stands.
Schedule a Free Evaluation Call 401-522-5200Don't wait for disaster to find out you weren't ready
Partner with a local team that keeps Boston businesses running. Contact IT Support RI today to build your disaster recovery and business continuity plan.